HR Technology
Xerox PeopleNet
Enterprise self-service HR transformation across 33,000 employees.
🚀 The Opportunity
Xerox needed a modern HR self-service experience for 33,000 employees. AWD Affordable Web Designers handled the complete lifecycle—design, development, implementation, and training—to deliver PeopleNet as the backbone for time, benefits, and employee services, reducing HR resource involvement while elevating satisfaction.
Accomplishments
Pioneered HR Technology Transformation
Launched PeopleNet, dramatically improving efficiency and employee satisfaction across 33,000 staff and ushering in a new era of HR self-service.
Streamlined HR Operations
Reduced HR inquiries by 40% through thoughtful workflows, intuitive navigation, and rapid-response automation.
Set Industry Standards
Established PeopleNet as a benchmark platform, freeing 50% of HR resources to focus on strategic initiatives and driving an employee-centric culture.
💡 What it means
Employees gained fast, accurate answers without waiting on HR queues. HR teams shifted to strategic programs, analytics, and workforce planning.
PeopleNet turned HR into a self-service experience. We cut inquiry volume nearly in half and empowered teams to focus on strategy, not ticket triage.